Empathetic listening requires you to try to understand and not interrupt. Put your hand over your mouth if you need to, but really try understand what is being said. Allow the person to express herself fully. Part of empathetic listening also requires you to ask questions. Get in the habit of listening to understand. As you do so questions will come to your mind. - See more at: http://www.teamworkandleadership.com/2012/06/5-tips-to-help-leaders-use-empathy-in-interactions.html#sthash.mG075tvi.ZsecvKUt.dpuf
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