How Organizations Can Win the "War for Talent" Video

In 1997, McKinsey and Co. published their seminal article, "The War For Talent." But how has it changed since? And how can your organization win it?
via MindTools.com
https://www.mindtools.com/pages/videos/war-for-talent-transcript.htm

The Nine-Box Grid for Talent Management Video

Use the Nine-Box Grid for Talent Management to identify your team members' capabilities. Watch this video to find out how to best support your people.
via MindTools.com
https://www.mindtools.com/pages/videos/nine-box-grid-transcript.htm

How to Encourage Team Creativity Video

Creative thinking can help your organization stay ahead of the competition. Use these four simple strategies to encourage creativity in your team.
via MindTools.com
https://www.mindtools.com/pages/videos/team-creativity-transcript.htm

The Forgetting Curve - Why We Forget, and What We Can Do About It

The Forgetting Curve shows how fast we forget new information we learn. Discover strategies to prevent this and to improve your power of recall.
via MindTools.com
https://www.mindtools.com/pages/article/forgetting-curve.htm

Dealing With Unhappy Customers Video

Watch this video for tips on how to manage unhappy, angry or frustrated customers.
via MindTools.com
https://www.mindtools.com/pages/videos/unhappy-customers-transcript.htm

Performance Appraisals - Getting Real Results From Performance Reviews

Discover how to run productive performance reviews that benefit everyone involved - even in lockdown.
via MindTools.com
https://www.mindtools.com/pages/article/newTMM_32.htm