Forming, Storming, Norming, and Performing Video

Watch this video to find out how Forming, Storming, Norming, and Performing can help you build an effective team, quickly.
via MindTools.com
https://www.mindtools.com/pages/videos/fsnp.htm

4 Steps to Find Your Unique Selling Proposition - The Unique Selling Proposition: USP Analysis from Mind Tools

Follow these four steps to find your product's Unique Selling Proposition or USP and learn how to defend it.
via MindTools.com
https://www.mindtools.com/pages/article/newTMC_11.htm

5 Customer Service Parables Video

What can you do to improve customer service in your organization? Learn how to craft your own customer service legends with these five exemplary parables.
via MindTools.com
https://www.mindtools.com/pages/videos/customer-service-parables-transcript.htm

Overwhelmed at Work Video

Watch this video to discover how to use the Control Influence Accept Model to overcome overwhelming situations by assessing what you can and can't control.
via MindTools.com
https://www.mindtools.com/pages/videos/overwhelmed-at-work-transcript.htm

How to Escape Micromanagement Video

Micromanagement can lead to groupthink, create bottlenecks, and hinder team development. Learn how to assert yourself to escape it, with these four steps!
via MindTools.com
https://www.mindtools.com/pages/videos/escape-micromanagement-transcript.htm

What Is Corporate Social Responsibility? - Doing Well by Doing Good

Corporate social responsibility enables your organization to do well by doing good. Use these five steps to create a successful CSR strategy.
via MindTools.com
https://www.mindtools.com/pages/article/newSTR_51.htm

Five Ways to Identify and Develop Future Leaders Video

Who are the potential leaders in your organization? In this animated video, discover how to identify and develop future leaders in your organization.
via MindTools.com
https://www.mindtools.com/pages/videos/future-leaders-transcript.htm

Virtual Onboarding Video

Virtual onboarding can be trickier to get right than face-to-face onboarding. Watch this video to learn how to virtually onboard people successfully.
via MindTools.com
https://www.mindtools.com/pages/videos/virtual-onboarding-transcript.htm

The COIN Conversation Model Video

Giving feedback to an employee about poor performance can be tricky. Watch this video to discover how to have difficult conversations using the COIN Model.
via MindTools.com
https://www.mindtools.com/pages/videos/coin-model-transcript.htm

Building Self-Confidence Video

Watch this video to learn how to build self-confidence and use it to inspire confidence in others.
via MindTools.com
https://www.mindtools.com/pages/videos/self-confidence-transcript.htm

Check Yourself Before You Wreck Yourself Video

A poor home workstation setup can cause back pain, headaches and eye strain. Watch this video for tips on how to set up a workstation that works for you.
via MindTools.com
https://www.mindtools.com/pages/videos/check-yourself-transcript.htm

Getting Noticed - Finding Recognition at Work

Don't fade into the background. Discover our four strategies and tips for getting noticed at work and reignite your career by staying in people's thoughts.
via MindTools.com
https://www.mindtools.com/pages/article/newCDV_20.htm

Taking Responsibility in a New Leadership Role Video

Taking on more responsibility as a leader can feel daunting, but there are several things you can do to get your new leadership role off to a great start.
via MindTools.com
https://www.mindtools.com/pages/videos/responsibility-new-leadership-role-transcript.htm

What Is Discrimination? - Recognizing and Responding to Unfair Treatment

Unfair discrimination can be harmful to us, our team and our organization. Discover what discrimination can look like and what you can do to combat it.
via MindTools.com
https://www.mindtools.com/pages/article/discrimination.htm

Say "Yes" to the Person, "No" to the Task Video

Saying "Yes" each time someone asks for your help can lead to burnout. Learn how to negotiate so that everyone's needs are met, including your own.
via MindTools.com
https://www.mindtools.com/pages/videos/yes-to-the-person-transcript.htm

Unfair Criticism - Taking the Positive From Negative Feedback

How do you tell if criticism is unfair or constructive? What do you do if it's unfair? Our guide will help you navigate your way to a positive outcome.
via MindTools.com
https://www.mindtools.com/pages/article/UnfairCriticism.htm

Life After Job Loss Video

Losing your job is likely the worst thing that could happen in your career. Find out how you can recover from being let go should it ever happen to you.
via MindTools.com
https://www.mindtools.com/pages/videos/life-after-job-loss-transcript.htm

Presenteeism - Showing Up Just for the Sake of It

A definition of presenteeism, find out why people work long hours just to be seen to be doing it, and explore strategies for eliminating this bad habit.
via MindTools.com
https://www.mindtools.com/pages/article/presenteeism.htm

An Overview of Creativity Video

How well does your organization encourage creative thinking? Hear from three creative leaders about how to nurture creativity and innovation in your team.
via MindTools.com
https://www.mindtools.com/pages/videos/overview-creativity-transcript.htm

Making a Phone Call - Communicating Confidently and Professionally Over the Phone

Making a phone call is an essential skill in work and in life. Learn how to communicate confidently and professionally in your next phone call.
via MindTools.com
https://www.mindtools.com/pages/article/making-a-phone-call.htm