Tuesday, 28 November 2017

Newsletter 503: Offering Support From a Distance

In this newsletter, find out how to support your virtual team members in sad times.
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Leading by Example - Making Sure You "Walk the Talk"

The best leaders lead by example. Learn why this is important, and find out about the possible consequences if you don't lead by example.
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7 Ways to Relax After a Hard Day Video

Had a hard day at work? Watch this video for seven tips on how to relax and de-stress.
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Coping With Loss in a Virtual Team - Offering Compassion From a Distance

Discover how to manage your people compassionately if you lose a member of a remote-working team through illness, bereavement, or redundancy.
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How to Be a Good Role Model - Setting a Positive Example at Work

People copy their leaders' behaviors, so be a good role model by being positive, professional, conscientious, empathic, authentic, and open to learning.
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Newsletter 502: The Customer Can Be Wrong!

In this newsletter, find out how to deal with overly-demanding customers!
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How to Deal With Unrealistic Customers - Managing Excessive Expectations

Customer expectations aren't always realistic. Use this three-step approach to help you manage and resolve tricky requests.
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What is Causal Factor Charting? - Avoid Repeating Mistakes

Investigate mistakes and accidents and help to stop them happening again by using causal factor charting to inform your root cause analysis.
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Newsletter 501: Want Success? Then Say So!


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The Tannenbaum-Schmidt Leadership Continuum Video

Leadership styles range from rigid authority to full freedom. Find out where your fall on the Tannenbaum-Schmidt Leadership Continuum by watching this video.
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Using Affirmations - Harnessing Positive Thinking

Use daily declarations of self-worth and strength to overcome negative thinking and self-doubt, and to drive positive change in your life and career.
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Mentoring Agreements and Coaching Plans - Establishing Ground Rules for a Successful Partnership

Create and implement effective mentoring agreements and coaching plans for your team members, to enhance their performance, learning and engagement.
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Newsletter 500: How to Be a Great Boss!

In this newsletter, find out how to be a great boss, and win membership of the Mid Tools Club, FREE!
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Team Management - Start Here - Discover 115 Top Team Management Skills

Discover 115 top management tools and skills you need to be a great boss - including how to recruit, motivate and develop a highly effective team.
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Lazarus and Folkman's Transactional Model of Stress and Coping - Coping in Stressful Situations

Don't let stressful situations get the better of you. Use Lazarus and Folkman's stress management model to manage your emotions and your actions.
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Newsletter 499: Feel the Need to Speed Read!

In this newsletter, discover the advantages of being a faster, more efficient reader.
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6 Ways to Energize Your Workplace Video

A fun and uplifting workplace can help to inspire and invigorate your people. Watch this video to discover six ways to energize your work environment.
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8 Ways to Raise Your Team Members' Profiles - Creating Positive Narratives About Your People

Learn how to improve the visibility of your team members in the workplace, to raise their profiles and encourage them to reach their full potential.
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Newsletter 498: How to REALLY Motivate People


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Avoiding Groupthink - Avoiding Sometimes-Fatal Flaws in Group Decision Making

GroupThink can fatally undermine group decision making. This Mind Tools article helps you avoid it.
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