Gap Analysis - Reaching Your Ideal Future State

Use Gap Analysis to propel your project into a bright future by identifying objectives, analyzing the present situation and planning the journey.
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Newsletter 486: Understand Your People Better!

In this newsletter, learn how to adapt your leadership style to suit different situations.
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6 Ways to Ace an Interview Video

Say goodbye to interview anxiety! Watch this video for 6 practical tips on how to ace an interview.
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Six Emotional Leadership Styles - Choosing the Right Style for the Situation

Six different styles of leadership (Visionary, Coaching, Affiliative, Democratic, Commanding, and Pacesetting) stem from emotional intelligence.
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Newsletter 485: Is Promotion the Right Reward?

In this newsletter, learn how to avoid promoting people beyond their level of competence.
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How to Avoid the Pitfalls of the Peter Principle - Reducing the Risk of Failure in Your Organization

The Peter Principle states that people tend to be promoted to a level above their competence. Avoid this with effective training and hiring processes.
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The Feedback Matrix - Using Feedback Constructively

The Feedback Matrix is a tool for overcoming the immediate emotional reaction to feedback, and for encouraging a positive response to good or bad feedback.
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Newsletter 484: Write Compelling Cover Letters!

In this newsletter, find out how to write a great cover letter!
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Mentoring - A Mutually Beneficial Partnership

How can a mentor help you develop your career? And why would anyone want to be a mentor? Find out in this article.
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5 Ways to Avoid Burnout Video

Fatigued, frustrated, and fed up with work? Over time these feelings can lead to burnout. Watch this video to discover five ways you can avoid it.
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How to Write a Compelling Cover Letter - Making First Impressions Count

A compelling cover letter will boost your chances of getting a job. Keep it brief, use an appropriate tone, and emphasize what you can bring to the role.
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Making the Most of Employee Resource Groups - How Workplace Communities Can Drive Business Success

Employee Resource Groups are voluntary, staff-led groups that can turn special or minority interests into tangible benefits for the whole organization.
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Newsletter 483: New Outlooks, Better Solutions!

In this newsletter, find out how to solve problems by looking at them from new perspectives.
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Working With the Control Influence Accept Model - Giving Your Best When Problems Arise

Maximize your impact in difficult situations by focusing on what you can control or influence, and managing the elements that you have to accept.
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How to Avoid Generosity Burnout - Protecting "Extra Milers" From Overdoing It

Being generous at work can make you feel good, but it can lead to overload. Avoid generosity burnout by protecting your time and prioritizing your tasks.
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Degrees of Giving - Being a Generous Leader

Discover why generosity of spirit is a quality found only in the best leaders. Consider your degree of giving, and use our ideas to be a more effective leader.
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The Reframing Matrix - Generating Different Perspectives

Use this simple tool to solve problems creatively, by looking at issues from several different viewpoints.
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Newsletter 482: Turn Stress Into Serenity

In this newsletter, learn how to identify and manage the causes of stress.
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What is Business Ethnography? - Redefine Your Customer Relationships

Business ethnography is the study of customer behavior, to find out what motivates people to buy your products, and how and why they use them.
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How to Write a Design Brief - Getting Your Design Project Off to a Great Start

Working with designers can be fun and creative, but only if they understand your expectations. Achieve this by writing clear and detailed briefs for them.
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