7 Ways to Build Tomorrow's Leaders

How do you know who will make the best leaders in your team? Watch this video and discover seven ways to identify who your future leaders are.
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Personal Preparation for Great Decision Making - Getting Into Shape to Make the Right Call

Get in the right frame of mind for making great decisions, by understanding your "fast" and "slow" thinking modes, and preparing yourself personally.
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How to Write a Business Case - Getting Approval and Funding for Your Project

Learn how to get clear authorization for your project to proceed, by setting out exactly what your project will and won't do, early in the project's lifecycle.
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Newsletter 487: How to Be Firm, but Fair!

In this newsletter, find out how to be more assertive at work.
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Gap Analysis - Reaching Your Ideal Future State

Use Gap Analysis to propel your project into a bright future by identifying objectives, analyzing the present situation and planning the journey.
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Newsletter 486: Understand Your People Better!

In this newsletter, learn how to adapt your leadership style to suit different situations.
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6 Ways to Ace an Interview Video

Say goodbye to interview anxiety! Watch this video for 6 practical tips on how to ace an interview.
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Six Emotional Leadership Styles - Choosing the Right Style for the Situation

Six different styles of leadership (Visionary, Coaching, Affiliative, Democratic, Commanding, and Pacesetting) stem from emotional intelligence.
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Newsletter 485: Is Promotion the Right Reward?

In this newsletter, learn how to avoid promoting people beyond their level of competence.
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How to Avoid the Pitfalls of the Peter Principle - Reducing the Risk of Failure in Your Organization

The Peter Principle states that people tend to be promoted to a level above their competence. Avoid this with effective training and hiring processes.
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The Feedback Matrix - Using Feedback Constructively

The Feedback Matrix is a tool for overcoming the immediate emotional reaction to feedback, and for encouraging a positive response to good or bad feedback.
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Newsletter 484: Write Compelling Cover Letters!

In this newsletter, find out how to write a great cover letter!
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Mentoring - A Mutually Beneficial Partnership

How can a mentor help you develop your career? And why would anyone want to be a mentor? Find out in this article.
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5 Ways to Avoid Burnout Video

Fatigued, frustrated, and fed up with work? Over time these feelings can lead to burnout. Watch this video to discover five ways you can avoid it.
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How to Write a Compelling Cover Letter - Making First Impressions Count

A compelling cover letter will boost your chances of getting a job. Keep it brief, use an appropriate tone, and emphasize what you can bring to the role.
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Making the Most of Employee Resource Groups - How Workplace Communities Can Drive Business Success

Employee Resource Groups are voluntary, staff-led groups that can turn special or minority interests into tangible benefits for the whole organization.
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Newsletter 483: New Outlooks, Better Solutions!

In this newsletter, find out how to solve problems by looking at them from new perspectives.
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Timeboxing - Maximizing Your Productivity

Learn how to use timeboxing to organize tasks, improve productivity, increase focus, and motivate yourself and your team members to reach your goals.
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Managing in Turkey - Seizing Opportunity in a Growing Economy

Discover strategies for building strong working relationships with team members in Turkey.
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Mind Tools Newsletter 383 - Time to Think About Design!

In this newsletter, discover how you can inspire innovation and find creative solutions by putting your customers at the heart of your design process.
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Action Programs

In this video, learn how to use planned, focused lists of tasks to manage a number of projects simultaneously.
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Design Thinking - Putting the Customer at the Heart of Development

Learn how to use your customers' needs and wants to inject innovation into the design of your products, services and processes.
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Holding People Accountable - Helping People Take Ownership of Their Work

Learn how to improve team performance and productivity with strategies that encourage people to take ownership of their work.
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Mind Tools Newsletter 382 - How to be a "Whys Guy!"

In this newsletter, you'll find ways to identify the causes of problems, solve them, and make sure they don't happen again.
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What to Consider When Relocating - Things you Need to Know Before you Move

Discover the important factors you'll need to take into account as you evaluate the pros and cons of moving for your job.
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Communicating With Deaf or Hard-of-Hearing Colleagues - Overcoming Hearing Loss Challenges

Learn inclusive, accommodating strategies for improving your ability to work with team members who are deaf or hard of hearing.
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Mind Tools Newsletter 381 - How to Cope With Growing Pains

In this newsletter, discover four key strategies for growth, and understand the risks associated with each option.
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5 Whys

In this video, learn how to use a simple but powerful tool for getting to the root of a problem and solving it for good
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The Ansoff Matrix - Understanding the Risks of Different Options

Learn how this simple framework can help you better understand your organization’s different paths to growth.
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Rebooting Your Career - Finding the Right Role for you

Regain your enthusiasm for your work by assessing your strengths, setting goals, and creating your own opportunities.
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Mind Tools Newsletter 380 - Get Engaged With SWOT

Even if you love your job, there will times when your enthusiasm dips a little. In this newsletter, discover how to get re-engaged with your role.
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Managing Caregivers - Respecting the "Sandwich Generation"

Create a workplace that's both highly productive and inclusive by balancing the needs of team members with and without caregiving responsibilities.
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How to set up an Open Innovation Program - Forming Partnerships for Growth

Find out how to share risks and rewards by sharing knowledge with outside organizations.
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Mind Tools Newsletter 379 - 4 Key Roles for Management Teams

In this newsletter, discover the four key roles you need to fill for a successful, cooperative management team.
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Gantt Charts

In this video, learn how to use Gantt Charts to plan complex projects so that they are completed successfully and on time
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The PAEI Model - Developing Your Management Team's Roles

This simple model outlines four key management roles, which you can use to put together a more effective management team.
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How to Manage Rivalry in the Workplace - Avoiding the Negative Effects of Rivalry

Personal rivalries can damage morale and productivity. Learn how to improve collaboration among competing team members.
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Mind Tools Newsletter 378 - Who are Your Best Customers?

In this newsletter, find out how you can identify your most valuable customers from clues which may be hidden in your sales data.
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RFM Segmentation - Identifying Valuable Customers

Learn how to use a simple technique to segment your customer database and banish "one-size-fits-all" marketing.
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Kotler's Pricing Strategies - Finding the Right Price for Your Product

This simple framework helps you identify the best pricing strategy for your product or service.
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Mind Tools Newsletter 377 - 4 Ways to Support People With PTSD

As a leader, it's important that you are "tuned in" to the needs and perspectives of your people. Would you know how to identify and support a team member with PTSD? Find out how in this newsletter.
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Flow Charts

In this video, learn how you can use flow charts to communicate processes to your team clearly and easily.
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How to Manage a Team Member With PTSD - Fostering High Performance Through Empathy

Learn how to work with team members who have post-traumatic stress disorder, so that they can manage their symptoms and cope with workplace challenges.
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Managing in Chile - Working in a Relationship-Oriented Culture

Learn how to build the trust and relationships you need to thrive as a manager in Chile.
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Mind Tools Newsletter 376 - Get the Best From Dominant People

It can be a challenge to manage the "big beasts" on your team, but find out how you can channel dominant personalities to boost your business in this newsletter.
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Managing Dominant People - Handling Strong, Challenging Personalities

Learn how to manage people with strong, dominant personalities, so that you can maximize their performance and improve relationships within your team.
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5-15 Reports - Easing the Flow of Information

Learn how to write brief progress reports that not only celebrate successes, reveal weaknesses, and set clear goals, but also boost communication, productivity and engagement.
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Ibarra's Nine Strategies for Reinventing Your Career - Daring to Try Out New Identities

Use these nine unconventional strategies to find the right career for you. Take action, avoid over-analysis, and experiment with different roles.
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Newsletter 491: Delegation? Don't Despair!

In this newsletter, discover how to manage delegated tasks effectively by prioritizing and knowing when to say "no."
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How to Accept Delegation - Managing Confidently When You're Assigned an Extra Task

Perform delegated tasks with confidence and competence by communicating effectively, organizing your time, and asking the right questions.
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